Greetings
We are an online store catering to businesses who would like to provide professional looking gifts as gestures to their employees and for individuals who appreciate professional gestures. We constantly update and provide the best quality gifts for our customers. Please visit us regularly to see the latest products.
If your company would like to set up an account with us please do not hesitate to contact us in order to make the arrangements. We provide discount programs for those customers.
Our contact informationBy standard mail:Professional Gesture
11391 Sinclair Ave
Northridge, CA 91326
By phone: 800-928-2720 (between 9:00 a.m. and 5 p.m. Pacific Time)
By Fax:800-928-2720
By email:info@professionalgesture.comShipping Information:
Our orders are processed on a daily basis. It takes about 7-10 business days to process our shipping.
Refund, Returns and Cancellation Policies:
Returns
Returns are accepted within 14 days of reciept with a 25% re-stocking fee applied. Customers returning merchandise are responsible for shipping fees both ways.
Credits on returned merchandise may take an average of 2 weeks to process.
Damaged or Defective Merchandise
For items received damaged/defective please contact us by telephone prior to returning a purchase so that we can issue you a Call Tag.
Credits on returned merchandise may take an average of 2 weeks to process.
All claims of damages must be made within 10 business days of receipt of merchandise.
NO SEASONAL ITEMS WILL BE ACCEPTED FOR RETURN WITHIN 60 DAYS PRIOR TO THE HOLIDAY